Padoluxe Terms of Service
Last Updated: June 27, 2025
Welcome to Padoluxe.com, your destination for high-quality sleep solutions, specializing in pillows. These Terms of Service (“Terms”) govern your access to and use of the Padoluxe website and all its features, including Browse, placing orders, and creating an account.
By accessing or using any part of this Site, you (“User,” “Customer,” or “You”) agree to be bound by these Terms of Service. These Terms constitute a legally binding agreement between you and Padoluxe. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
1. Acceptance of Terms
Your use of our website constitutes your unconditional acceptance of these Terms. Please read them carefully. We provide this online platform to offer you innovative pillow products and an enhanced shopping experience.
2. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
3. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our pillow products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
4. Product & Service Information
We make every effort to display as accurately as possible the colors, sizes, and materials of our pillows that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
All descriptions of pillow products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any pillow product at any time. We do not warrant that the quality of any pillow product, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
5. Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order (e.g., limiting the number of pillows purchased).
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed (especially crucial for pillow shipping).
6. Shipping, Returns & Refunds
The shipping of your Padoluxe pillows is governed by our dedicated Shipping Policy. Rules regarding returns, refunds, and exchanges are detailed in our comprehensive Refund and Returns Policy. By making a purchase, you acknowledge and agree to the terms outlined in these respective policies.
7. Intellectual Property
The Padoluxe.com website and all of its content, including but not limited to text, graphics, logos, icons, images (especially high-quality pillow photography), video, audio files, and software, are the property of Padoluxe or its content suppliers and are protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, republish, download, display, post, or transmit any part of the website without our prior written permission.
8. Errors, Inaccuracies & Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to pillow product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
9. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information related to our pillow products; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
10. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all pillow products and services delivered to you through the service are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Padoluxe, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any pillow products procured using the service, or for any other claim related in any way to your use of the service or any pillow product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
11. Indemnification
You agree to indemnify, defend, and hold harmless Padoluxe and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
12. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
13. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
14. Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
15. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, where Padoluxe is registered (based on the address in About Us).
16. Contact Information
Questions about the Terms of Service should be sent to us at contact@padoluxe.com or by mail at:
Padoluxe 200 N. Bighorn Ave Box 933 Moorcroft, WY 82721 USA